Summerfall Médiacsoport - [Power Outtage] Summerfall NAS System offline – Incident details

Website experiencing partial outage

[Power Outtage] Summerfall NAS System offline

Resolved
Partial outage
Started about 2 months agoLasted about 16 hours

Affected

Summerfall Synology Network

Partial outage from 4:09 PM to 4:28 PM, Degraded performance from 4:28 PM to 4:50 PM, Under maintenance from 4:50 PM to 8:28 AM

Main DSM Portal

Partial outage from 4:09 PM to 4:28 PM, Degraded performance from 4:28 PM to 4:50 PM, Under maintenance from 4:50 PM to 8:28 AM

Synology Drive

Partial outage from 4:09 PM to 4:28 PM, Degraded performance from 4:28 PM to 4:50 PM, Under maintenance from 4:50 PM to 8:28 AM

Synology Photos

Partial outage from 4:09 PM to 4:28 PM, Degraded performance from 4:28 PM to 4:50 PM, Under maintenance from 4:50 PM to 8:28 AM

Synology Video

Partial outage from 4:09 PM to 4:28 PM, Degraded performance from 4:28 PM to 4:50 PM, Under maintenance from 4:50 PM to 8:28 AM

Synology Notes

Partial outage from 4:09 PM to 4:28 PM, Degraded performance from 4:28 PM to 4:50 PM, Under maintenance from 4:50 PM to 8:28 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Update

    Data Scrubbing still in action, we are monitoring the results of the service..

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Data scrubbing maintenance in action.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.